Privacy Policy

Who this is about

This policy covers www.sapnakhemani.com and the consultations arranged through it. Sapnaa Khemani is the data fiduciary: she decides what is collected and why. She practises from Delhi-NCR, India, and sees clients in person and online.

What is collected

One thing only: what you type into the session request form. That is your name, your email address, a ten-digit phone number, the reading you are interested in, and your message.

You give it because you want a reply. That is the only purpose it is used for, and it is never used for anything else — no mailing list, no marketing, no profiling, and it is never sold, rented or shared for advertising.

Your IP address is seen briefly by the server when you submit the form, and held in memory for about a minute so that the same address cannot flood the inbox. It is never written to disk and never linked to your enquiry.

What is not collected

• No cookies. This site sets none at all.
• No analytics. There is no Google Analytics, no pixel, no tag manager, no heatmap, no session recording.
• No account. There is nothing to sign up for and no password to store.
• No payments. No card or bank detail is ever taken on this website.
• No database. Your enquiry is turned into an email and sent. Nothing is stored on the website afterwards.

One small thing is kept in your own browser: a flag remembering that you have already seen the opening animation, so it does not replay on every visit. It stays on your device, is cleared when you close the tab, and is never sent anywhere.

Who else sees anything

A handful of services make the site work. Each receives only what it needs, and each has its own privacy policy.

• Email delivery. Your enquiry travels as an ordinary email and lands in a Google (Gmail) mailbox that Sapnaa reads. Google handles it under its own terms.
• Google Fonts. The site’s typefaces load from Google’s servers, which means Google sees your IP address and browser when a page loads.
• YouTube. The gallery shows still images of her videos, served by YouTube. Loading a thumbnail tells Google your IP address. No video player is embedded, so YouTube sets no cookies here.
• WhatsApp. If you choose to message her, that conversation happens inside WhatsApp and is governed by Meta’s policies, not this one.
• Hosting. The site is served by a hosting provider that keeps short-lived technical request logs, as all web hosts do.

How long anything is kept

Your enquiry stays in her mailbox for as long as it is useful to the conversation you started, and is deleted once that purpose has passed or when you ask for it to go, whichever is sooner. Nothing is archived elsewhere.

Your rights

Under India’s Digital Personal Data Protection Act, 2023, you may:

• ask what personal data of yours is held, and why;
• ask for it to be corrected, completed or updated;
• ask for it to be erased;
• withdraw your consent, as easily as you gave it;
• nominate someone to exercise these rights if you die or become incapacitated;
• raise a grievance, and have it answered.

Ask through the session request form or on WhatsApp, and say what you would like done. Requests are answered by Sapnaa herself, normally within a few days and in no case later than the ninety days the law allows. There is no charge, and asking will never affect how you are treated as a client.

If you are not satisfied with the answer, you may complain to the Data Protection Board of India.

Children

This site is meant for adults. Readings are not offered to anyone under eighteen without a parent or guardian arranging them, and no enquiry from a child is knowingly kept. If you believe a child has sent one, say so and it will be deleted.

Security, and honesty about it

The site is served over HTTPS, and the credentials used to send email live on the server, never in the page. Because nothing is stored in a database, there is very little here to lose. No transmission over the internet is ever completely secure, though, and email in particular is not confidential by nature — so please do not put anything into the form you would not put in an ordinary email.

Changes

If this policy changes, the date below changes with it. Material changes will be described here rather than made quietly.

Last updated: 7 September 2026